Customer success at Trace®


Have a question about our app? If you have a Trace® account we’ll help you get the answers you need. If you have a Trace® account or app query and you are the account holder, you can can send an email to customer support, or fill out the form below to submit a customer support ticket. One of the team will then be in touch to answer your query.

 
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Help and support

If you’re a Trace® customer and you have an active subscription you can raise a customer support ticket here.

Alternatively, read our app FAQs or access support content within the app.

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