We’re powered by Trust


At Trace® we believe trust is everything in the global digital economy. It’s what relationships are based on, it’s the bedrock of business, of decisions, of good risk management. And trust has never been more important when it comes to the secure and accountable handling of data.

That's why Trace® are committed to being a custodian of your information and why we are driven to empower trust at your organisation by helping you protect the data that matters.

Learn more about how we use the right technical and organisational measures to look after your information, and our approach to Privacy by Design.

Trace secure

leading security

We never compromise on security. That’s why our platform is built on Microsoft Azure infrastructure with state of the art, multi-layered security. This means when using your Trace® account, your in app account data is securely hosted in the UK and all personal data is encrypted at rest and in transit.

And when it comes transactional data, if you choose to pay for your Trace® subscription online, we use our Stripe, which is certified to PCI Service Provider Level 1, the most stringent industry level.


compliant by design

We’re experts on international privacy regulations like the GDPR, so as you’d expect, we take a rigorous approach to our own compliance.

We like to practice what we preach, so using the Trace® platform helps ensure we embed compliance into operations by keeping our data map up to data as a living inventory and audit.

Our whole approach is informed by an ethos of privacy and accountability which forms the bedrock of our purpose.

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vetted partners

You’re only as strong as your weakest link. That’s why due diligence on third party processors is critical.

Trace® helps you assess your data processors’ compliance posture by helping you check whether data is being processed in a an adequate country, and they have the right contractual, organisational and technical measures in place to safeguard data.

We also carefully vet our own partners. For details of sub-processors see our terms of service.


privacy by design

Trace® has been built for privacy and risk mitigation: minimising data collection and duplication, focussing on the meta data. This means that when you use our software we won’t ask you for any customer data, and we’ll only ask you for your information to run your account. Some other market solutions recreate personal data to deliver discovery in the cloud, but this could potentially create a honeypot for bad actors.

Our approach is Privacy By Design. Read more in our privacy promise.

Still have questions? Get in touch…